We can also teach students to recognize when technology is not the answer, when we must rely on human qualities such as empathy and teamwork. 

句中when引导的是什么从句？ 我们老师说when引导的是时间状语从句，但是我觉得又不像，比较像定语从句，但又有没有先行词。又不是宾语从句。两个when应该是并列的。